FAQ's

Here are a few answers to questions we have been asked. We hope they are useful, but if you need further help just give us a call on 01962 658081

Our pates do contain allergens, and with all the recent concerns about allergens, we here at Butler Country Estates are here to help.  If you have any concerns please do contact us,  all our pates do contain FISH, EGG, MILK, MUSTARD, SULPHITES. If you would like a complete product specification sheet containing a list of all the ingredients and any additives please do not hesitate to contact us

You can use our Click & Collect service to pick up from us at our unit in Winchester, or we can deliver our smoked trout pate, fillets and whole fish straight to your door.⁠ Our trout is freshly caught and we do not carry stock, please order before Monday midday for delivery the following Thursday or Friday.

On Thursdays, we offer free delivery to the following postcodes: 

SO14,15, 16, 17⁠ SO20, 21, 22, 23 SO51, 52, 53.

And Friday, to…⁠

SO18,19 SO30, 31, 32  SO50  PO1, 2, 3, 4, 5, 6 PO9, 10, 12, 13, 14, 15.⁠

For everyone else, we are working with a national courier who can deliver nationwide within 24 hours. Your pate and fish is carefully packed ensuring it stays chilled for the journey. 

For more questions, please message us or call on 01962 658081.

You can pay via the web, phone or even in person. We take card and contactless payments.

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